Give your whole team one live inbox for WhatsApp — assign chats, reply together, broadcast, and automate. All the power of WATI and Zoko, with more built in and a lower, honest price.
No credit card · Connect your number in minutes · EU data residency
WATI and Zoko treat WhatsApp like a ticketing tool. wainbox treats it like the live conversation it actually is: agents see who else is typing, chats route to the right person, and the 24-hour message window is handled for you — so you never hit a wall mid-conversation.
Assign conversations, leave internal notes, and see presence & typing live across your whole team.
A state machine switches to approved templates the moment the 24h window closes — a failed send is impossible by design.
Segment by tag, map template variables per contact, and stay compliant with automatic opt-out (STOP) handling.
Keyword triggers, auto-replies, business-hours away messages, and routing — no code.
Draft grounded replies from your own knowledge base (RAG), and summarise long threads in one click.
First-response time, resolution, volume, CSAT and per-agent performance — attributed correctly.
A REST API and signed webhooks on every plan — build wainbox into your stack.
Row-level tenant isolation, envelope-encrypted tokens, and a full audit log. EU-hosted.
| Capability | wainbox | WATI | Zoko |
|---|---|---|---|
| Shared team inbox | |||
| Window-safe composer (no failed sends) | partial | partial | |
| Live presence & typing | |||
| Broadcasts + auto opt-out (STOP) | partial | ||
| No-code automation flows | partial | ||
| AI assist grounded in your KB | partial | ||
| REST API + webhooks on every plan | partial | partial | |
| EU data residency + GDPR erasure | |||
| No markup on WhatsApp fees | partial | ||
| Starting price | €29/mo | higher + per-seat | higher + per-seat |
Comparison reflects typical plans as of 2026; competitor features and pricing can change — check their sites for the latest. “Partial” means available on higher tiers or with limits.
No per-conversation markup, no surprise add-ons. You pay WhatsApp's own conversation fees directly — we never mark them up.
Bring your own WhatsApp Business number, invite your team, and start replying together today.